Terms & conditions

When you complete your order, you agree to these terms & conditions:

Orders
You must be 18 years old or older to shop in our store.

Delivery
We aim to pack and mail out all orders within 1-3 business days, but during summer it may take up to 5 business days. On weekends or during holidays etc. the delivery time may be a bit longer, in such case you will be notified. Let us know if you need your order by a certain date, and we will try our absolute best to get it to you by then.

Normal credit check without a courtesy copy is made.

Shipping
We send the orders out by mail. In general, orders are sent directly to your home address, but larger packages are sent to your nearest post office. The shipping and handling fee is currently €4,90 for customers in Sweden. For customers living in the EU or any other country, the shipping fees are according to Postnords prices.
For larger items (bulky packages, or a total weight of over 2 kg), we can use other shipping companies (such as DHL, UPS. Fedex) depending on what suits your shipment best.
Please make sure you enter the correct address. If you enter the wrong address and we have to send the package a second time, you will have to pay another shipping fee.

Order Confirmation
You will receive an automatic order confirmation to the email-address you entered, shortly after you have placed your order. If you have entered an incorrect address, no confirmation e-mail will reach you. If this happens, let us know and will e-mail a confirmation out manually. To keep the order process as smooth as possible, please check that you entered the correct e-mail address an extra time.

Prices
All prices are listed in Euro and include VAT (25 %, 12 % and 6 %, depending on product).

Vouchers and discounts
Sometimes we have discount codes for our customers to use. Unfortunately, if you forget to add the code at check-out, we will not able to apply the discount afterwards.

Customer details
We will never sell your data! It is only saved in our systems and in MailChimp, which we occasionally use to send out joyous newsletters with tips, news and offers to our customers. You may  unsubscribe, if you wish to not receive these e-mails. We follow all applicable laws like GDPR and the accounting act.

Payments
We use the secure payment system, PayPal. Simple and easy! All orders must be payed in advance.

Companies have the option to pay via invoice at checkout.  In case of no payment, we will add €6:- and send you a reminder. If the order still is unpaid after two reminders, we will send the case to a debt-collection agency.

Return policy
You can return your order within 30 days (14 days according to Swedish law, but we’ve doubled the time!). The item must be in original condition, and sent with information about who is sending it back (Surprisingly, people sometimes send returns without telling us who it came from. Don’t do that, thank you! It just gets giddy.) and also with the order number. More preferably, we would like to hear from you, before you return the order, so that we know to keep an eye open for it when it arrives. If you placed a special custom-order for you (special-printed garments, buttons, magnets, graphic prints, wall decor, etc.) it is classed as an special-order, and the right of return and withdrawal does not apply in these cases. When returning orders, you pay for shipping-costs back to us. Also if you want to change an order,  you pay for shipping back to us. But we pay for the new shipping-cost back to you.

Plagiarism
A new, but boring and apparently necessary information, that we need to add on prior originated reasons: It is not allowed to steal our products and make your own versions of them, whether it’s for personal use or to sell. Such things make us sooo sad, so please, don’t do it. Thanks! All products are created with sooo much creativity, and to draw look-alike-copies of our products is beneath dignity. If you come across something – in social media, for example – that looks like plagiarism, we are grateful if you tell us.

Complaints
If a product is faulty or damaged, please contact us directly.

Force majeure
Me & My House Store is not liable for damage, delays, etc. in the event of enactment, war, strikes, lockouts, boycotts, blockades, extreme weather or natural disaster, an act of customs laws or other similar – and hopefully rare – events.

Suspicious freud will be reported to the police.
We follow the Swedish laws, and hope you feel completely safe and secure with us. Do you have any, just contact us, we are very nice!
With reservation for misprints and possible changes. Please, notify us if you find something wrong!

Customs and VAT
Me & My House Store is a Swedish company, and the products are sent from Sweden, and customs and VAT are charged under applicable laws in each country.

You can also email your order to: info@meandmyhousestore.com!

Please, let us know if you have any concerns, we will help. We are quite nice.

Wishing you all the best! / Josephine Flatebö & crew
Me & My House Store AB